8x88 Privacy Policy — Your data is our responsibility

When you create an account or play games on the 8x88 platform, we collect certain necessary information. The sole purpose of this is to make your gaming experience better and safer. We do not collect any data beyond what is needed, and nothing is collected without your consent.

Personal Identification Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (for KYC verification)
• Residential Address

Financial information

• Mobile Banking, Nagad, or Rocket account number (for transactions)
• Deposit & Withdrawal History
• Bank account details (where applicable)

Technical information

• IP address and device identifiers
• Browser type and operating system
• Login time and session details
• Gaming activity and betting history

8x88 uses collected data only for specific, transparent purposes. Your privacy matters to us above all else, and we ensure your information is never misused.

The main reasons we use your data are account verification and management, secure transaction processing, customer support, fraud and illegal activity prevention, and compliance with legal obligations.

8x88 never sells your personal information or shares it with any unauthorized third party. In limited circumstances, certain data may be shared with trusted partners strictly to provide our services.

When information may be shared

• Payment Processor: Necessary data is shared with payment partners such as Mobile Banking, Nagad, and Rocket to process transactions.
• KYC provider: With certified verification service providers for identity verification.
• Legal authorities: Where disclosure is required by government or court order.
• Fraud Prevention: With authorized agencies investigating illegal activities.
• Game provider: Limited data may be shared for the operation of Live Casino or slots games.

All third-party partners operate under strict data protection agreements and may not use your information beyond what 8x88 has authorized.

8x88 uses cookies and similar technologies to enhance your experience on the website. Cookies are small text files stored in your browser that help the site remember your preferences on future visits.

Types of cookies we use

• Essential cookies: These are required to maintain your login session and ensure account security. They cannot be disabled.
• Functional cookies: Remembers your language preference and site settings.
• Analytics Cookie: For monitoring and improving site performance.
• Security Cookie: For fraud detection and CSRF protection.

You can disable non-essential cookies at any time from your browser settings. Please note that doing so may limit certain features on the site.

8x88 uses industry-leading security technology to protect your data. Our security infrastructure is regularly updated and verified through external security audits.

• 256-bit SSL/TLS encryption — on all data transmissions
• AES-256 encryption — for all sensitive data at rest
• Two-Factor Authentication (2FA) — For Account Security
• Real-time firewall and intrusion detection system
• Regular vulnerability assessments and penetration testing
• Restricted staff access — only those who need it can view your data
• Mandatory data protection training for all staff

8x88 believes every user should have full control over their own data. That is why we provide the following rights, which you can exercise at any time.

• Right to Access Your Data: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restriction of Processing: You may request that data processing be restricted under specific conditions.
• Right to Data Portability: You can request a copy of your data in a structured, portable format.
• Right to object: You may object to the processing of your data in certain circumstances.
• Right to Withdraw Consent: You may opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days. In some cases, legal obligations may prevent the deletion of certain data.

8x88 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

• Account information: A minimum of 5 years after account closure (as required by law).
• Financial transaction records: Up to 7 years (in accordance with tax and financial regulations).
• Communication Log: Up to 2 years.
• Cookie and session data: Upon session end or up to a maximum of 1 year.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Once the designated retention period expires, data is securely deleted or anonymized. Archived data is no longer used for operational purposes.

8x88 strictly prohibits account registration or gaming by anyone under 18. Our privacy policy includes specific measures to protect the safety of minors.

• Age verification is mandatory at the point of registration.
• If we discover that data belonging to a minor has been collected, it will be deleted immediately.
• Parents or guardians with concerns are welcome to contact us.

8x88 may update this privacy policy from time to time. For any significant changes, we will notify you in advance via your registered email or through a notice on the platform.

• Users will be notified at least 7 days before any changes take effect.
• Re-consent will be obtained for any significant changes.
• Previous versions of the policy will be kept in the archive.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

For any questions, complaints, or requests regarding our privacy policy, please contact our dedicated data protection team.